Faqs
Reset Password
-
How can I answer verifying questions, I did not answer them before?
-
You did not answer these questions, these questions for checking your ID.
The questions as follows:
When you select a question about passports no.:
You should have a valid passport; insert your complete passport number (letters and digits).
When you select a question about ID no. of one your independents:
Insert one of your family ID no. (Wife or sons/daughters):
When you select a question about sponsor ID.
Insert Father’s ID number or husband for married woman.
When you select a question about ID validation:
Insert your ID number which is written on your ID card.
When you select a question about Iqama validation:
Insert your Iqama number which is written on the system, to check the validity date click here.
-
I am sure of my mobile number while I am filling the field of resetting the password, but the following message appears “Please enter a valid mobile number”.
-
You enter your mobile number without zero number, Ex. (5########).
-
While I am trying to reset my password, image code does not appear to me.
-
Change your browser (Internet Explorer / Chorme / Firefox ..) and try again.
-
What should I do in case of that mobile number is not registered?
-
Please visit registration and activation center to update your mobile number and reset your password, please click here.
-
What should I do in case of that mobile number is not in conformity?
-
Please visit registration and activation canter to update your mobile number and reset your password, please click here.
-
I am outside Kingdom, how can I update my mobile number to reset my password?
-
Now you can update mobile numbers only via self-service machine or Staff for Activation inside Kingdom.
-
I had registered my mobile number to another account, while I am trying to reset my password; this message appears “your mobile number is not in conformity, what I should do?
-
Please visit registration and activation canter to update your mobile number and reset your password, please click here.
Login
New User
|
|